How to Install & Maintain an AquaSurge Pond Pump

Instruction Manual, Warranty and Replacement Parts for Aquascape AquaSurge Pond Pumps

This guide covers non-adjustable flow models: AquaSurge 2000 (#91017), AquaSurge 3000 (#91018), AquaSurge 4000 (#91019) and AquaSurge 5000 (#91020)

For adjustable flow pumps, click here.

AquaSurge® Skimmer and Pondless® Waterfall Vault Pumps accomplish what most other pumps only aspire to achieve.

The combination of energy-efficient performance, high flow and ease of maintenance, make this pump the ideal choice for discriminating pond owners. AquaSurge® pumps are ideal for use in Aquascape, and other skimmer filter systems, as well as Pondless® Waterfall filter vaults.

> Click here for a printable version of this guide

Aquascape AquaSurge Pump Instruction Manual

Aquascape AquaSurge Pump Warranty

The AquaSurge® Pond Pump is guaranteed for three years from date of purchase. Proof of purchase required. Warranty does not cover damage resulting from negligent handling, misuse or lack of reasonable maintenance or care. Warranty is valid against defects due to material and the company’s workmanship only.

The sole obligation shall be to replace the defective unit with a suitable replacement unit. Units should be checked for proper operation prior to returning as defective. No liability for loss or damage of any nature or kind, whether arising out of or from the use of the product, whether defective or not defective, is assumed by Aquascape, Inc. or its affiliates.

Aquascape AquaSurge Pump Contents

  • (1) AquaSurge Pump
  • (1) 1.5″ Rotational Ball Output
  • (1) 1.5″, 2″ Multi Hose Adapter
  • (1) 1″, 1.25″, 1.5″ Multi Hose Adapter
  • (1) 1.5″ Female Adapter

Aquascape AquaSurge Pump Specs & Comparison Guide

  • Input Voltage: 120V AC
  • Input Frequency: 60 Hz
  • Submersible pump
  • For outdoor or indoor use
  • Thermally protected
  • This pump has been evaluated for use with water only
 
 AquaSurge 2000AquaSurge 3000AquaSurge 4000AquaSurge 5000
Model Number91017910189101991020
Pond Size Recommendation2,000 Gallons3,000 Gallons4,000 Gallons5,000 Gallons
Maximum Flow Rate2,193 GPH (See guide)3,196 GPH (See guide)3,947 GPH (See guide)5,284 GPH (See guide)
Maximum Head Height16.39 ft (See guide)14.76 ft (See guide)18.55 ft (See guide)23.62 ft (See guide)
Motor TypeAsynchronousAsynchronousAsynchronousAsynchronous
Wattage160165215360
Amperage1.301.401.823
Power Cord Length20 ft20 ft20 ft20 ft
Discharge Hose Diameter1", 1.25", 1.5", 2" 1", 1.25", 1.5", 2" 1", 1.25", 1.5", 2" 1", 1.25", 1.5", 2"
Warranty3 Year Limited3 Year Limited3 Year Limited3 Year Limited
 View ProductView ProductView ProductView Product

Adjustable Flow Pumps also available. Click here.

AquaSurge Safety Information

WARNING: Risk of electric shock – This pump has not been approved for use in swimming pool or marine areas.

WARNING: To provide continued protection against risk of electric shock, connect to properly grounded, ground fault circuit interrupter (GFCI) outlets only, using the following guidelines:

  • Have a qualified electrician install a properly grounded receptacle outlet, acceptable for outdoor use and protected from snow and rain.
  • Inspect cord before using.
  • Do not use extension cords.
  • Any wiring of pumps should be performed by a qualified electrician to ensure code compliance and user safety.
  • Unplug pump at receptacle outlet when not in use or before removal from pond.
  • To reduce risk of electrical shock, all wiring and junction connections should be made per local codes. Requirements may vary depending on usage and location.
  • The power cable should be protected at all times to avoid punctures, cuts, bruises and abrasions.
  • Never handle power cords with wet hands.
  • Do not remove cord and strain relief. Do not connect conduit to pump.
  • Do not use power cable to lift pump.

AquaSurge Installation Instructions

  • Always operate the pump fully submerged; or if using in-line ensure a constant source of fresh water. Failure to do so may overheat the pump and cause it to fail, voiding the warranty.
  • Use only in fully assembled state, paying particular attention to ensure that both the outer and inner filter screens are attached to the pump. Failure to operate the pump without the filter screen will allow large debris to enter the pump and cause the pump to fail, voiding the warranty.
  • Do not wear loose clothing that may become entangled in the impeller or other moving parts.
  • Keep clear of suction and discharge openings. DO NOT insert fingers in pump with power connected.
  • Do not pump hazardous materials or liquids other than water, such as oil or organic solvents.
  • Do not block or restrict discharge.
  • Products returned must be cleaned, sanitized, or decontaminated, as necessary, prior to shipment to ensure that employees will not be exposed to health hazards in handling said material. All applicable laws and regulations shall apply.

Important: Aquascape, Inc. is not responsible for losses, injury, or death resulting from a failure to observe these safety precautions, misuse or abuse of pumps or equipment.

Typical Installation in a Skimmer or Pondless Waterfall Filter System

  • Do not submerge the AquaSurge® pump directly into the pond. The AquaSurge® pump is designed to be placed inside a skimmer, Pondless® vault, sump or basin. Please consider the Aquascape AquaForce® solids handling pump if your application does not have a filter and requires a pump that can be placed directly into the pond.
  • The AquaSurge® pump is designed to be installed horizontally on the vibration and noise reducing rubber feet. The pump can also be mounted vertically, if needed, by attaching the Filter Stand Ring on the Outer Filter Screen, included with your pump.
  • The AquaSurge® includes a wide assortment of fittings to choose from. Select the appropriate fitting or fittings needed for your application.
  • The threaded collar on all of the fittings enables the AquaSurge® pump to be installed and removed without the need for any tools. (Do not use tools to install the fittings into the pump discharge. Fittings need to be only hand tight).
  • The extremely versatile Rotational Ball Outlet provides you the ability to adjust the pump discharge to the perfect position your water feature set up requires. Tightening the threaded collar allows you to rotate the upper half of the ball. A flat rubber washer seal is included to ensure a handtight and leak-free connection. Make sure this flat rubber washer is in place before installing the fittings.
  • Install the right-sized Multi-Hose based on the diameter of the tubing you are using.
  • If using pipe with a larger diameter than the smaller fittings of the Multi-Hose Adapters, cut off the smaller section to avoid any flow restriction.
  • Lower the pump into the skimmer (refer to image) or Pondless® filter (refer to image) and rotate the Rotational Ball Output to line up with the tubing. Attach tubing to the fitting and then tighten a hose clamp (not included) to secure tubing onto the fitting.
  • Plug the pump into an external GFI-rated electrical source.

In-Line Operation

  • The AquaSurge® pump can also be operated “in-line” by attaching a pipe connected directly from the pond (or aquarium) to the male-threaded pump inlet. In this case the water must be pre-filtered of debris in order to prevent any damage to the pump or impeller. The pump must NEVER be operated dry without water. This pump is watercooled and requires water flowing through the pump at all times for the pump to operate correctly and stay cooled so it doesn’t overheat.

AquaSurge Pump Operation & Maintenance

  • Filter Screens – Operating the pump without the filter screen will allow large debris to enter the pump, causing the pump to fail and voiding the warranty.
  • Filter Screen Cleaning – We recommend inspecting your AquaSurge® on a regular basis to make sure it is functioning properly. If you notice the water flow rate diminish it may be due to the pump’s filter screen becoming clogged with debris. Always disconnect the power before performing maintenance on the pump. In many cases the clogged screen can be cleaned by reaching in the filter and removing, by hand, any debris from the filter screen. If there is a lot of debris and/or the debris is difficult to clean you may need to disconnect the threaded collar on the fitting and remove the pump from the filter for a more thorough cleaning. A garden hose can be used to spray off any debris stuck on the filter screen. Be sure to replace the screen and make sure it is firmly attached to the pump body before lowering the pump back into the filter box.
  • The outer screen is designed to pop off when it is gently pulled from either side.
  • The inner filter screen is threaded on and can be removed by unscrewing counterclockwise.
  • Internal Pump Cleaning – If you have thoroughly cleaned the filter screens on the pump and still have diminished flow rates, you will need to remove the water cover chamber and inspect the impeller rotor assembly.
  • If your rotor assembly impeller and internal pump body have excessive scale build-up, clean with a mild acid, such as white vinegar or a non-abrasive calcium, lime and rust remover product using a sponge or soft-bristled brush that won’t scratch the stainless steel. Removing scale build up will allow your pump to run like new again.
  • When re-assembling the 4000 or 5000 pump models, be sure to align the raised key on the impeller flange to the matching notch in the face of the pump flange.
  • Winter Storage – If concerned about possible freeze damage, disconnect the threaded collar on the fitting and remove the pump from the filter (Be careful not to lose the flat rubber washer). Clean the pump and inlet screens with fresh water and store the pump in a frost-free location. The pump can be run during freezing weather, if desired, but the pump should be removed in the event of a power failure to prevent any freeze damage to either the pump or the piping.

Troubleshooting

Reduced Water Flow

  • Pump or plumbing may be clogged. It may be necessary to clean the filter screens and impeller.

Pump Hums and Doesn’t Push Water

  • Pump or plumbing may be clogged. It may be necessary to clean the filter screens and impeller.
  • Remove the water chamber cover and inspect and clean the impeller rotor assembly and internal pump body.
  • Make sure nothing is blocking or wrapped around the impeller.
  • Make sure the pump is receiving the correct voltage.
  • Make sure the impeller blades are not worn or damaged.

Pump Not Working

  • The ground-fault circuit-interrupter (GFCI) may have tripped.
  • The pump is not receiving the correct voltage

Replacement Kits

Pump Intake Screen Kit for AquaSurge 2000 & 3000 (#91063)

  1. Filter Stand Ring
  2. Outer Filter
  3. Inner Filter

Pump Intake Screen Kit for AquaSurge 4000, 5000 & Adjustable Rate Pumps (#91064)

AquaSurge Pump Discharge Fitting Kit: (#91065)

  1. Flat Rubber Washer
  2. 1.5” Rotational Ball Outlet, Threaded Collar
  3. 1”, 1.25”, 1.5” Multi Hose Adapter & Threaded Collar
  4. 1.5”, 2” Multi Hose Adapter & Threaded Collar

Pump Water Chamber Cover & O-Ring Kit for AquaSurge 2000 & 3000 (#91066)

  1. Water Chamber Cover
  1. Water Chamber Cover

Pump Water Chamber Cover & O-Ring Kit for AquaSurge 4000, 5000 & Adjustable Rate Pumps (#91067)

Pump Handle & Feet Kit for Aquasurge 2000 & 3000 (#91068)

  1. Right & Left Handles
  1. Handle Screws
  2. Rubber Feet

Pump Handle & Feet Kit for Aquasurge 4000, 5000 & Adjustable Rate Pumps (#91069)

Replacement Impeller Kit for AquaSurge 2000 (#91070)

  1. Rotor Assembly Impeller